What Do Accident Management Companies Do?
You’ve had a car accident, and the ordeal was overwhelming. There is only one option available to you when you are at fault, but accident management companies (or insurance companies) can work on your behalf to help you get the best outcome.
This piece will closely examine what accident management services consist of and whether it’s the right choice for you after experiencing a car accident.
What’s an Accident Management Company?
When you’ve been in a car accident, aside from the literal hit, you’re slammed with everything that comes after the fact. It’s during these times of confusion you often don’t get the best from your insurance company, delaying getting back on the road quickly.
It’s the role of an accident management company to protect those who aren’t at fault and their post-accident rights. When you use a claim management company, you can expect the assistance of an expert team who will:
- Arrange a car loan
- Coordinate repair
- Maximise your claim
- Provide support
- Coordinate towing and other emergency services
- Arrange payments
- Provide expert assistance
The role of these parties is to understand your needs and promptly act upon managing them.
Pros & Cons of Using Accident Management Companies?
For drivers, there are pros and cons when using a collision management team to act on your behalf. However, the benefits far outweigh the few downfalls of using experts to help you through the claims and post-accident process.
Benefits of Accident Management
1. Mitigate Risk
One of the main benefits of using an accident management company is they help mitigate the risk of not getting the most out of your accident claim. They take the case for you from the moment you report the incident until the completion of the whole claims process.
2. Streamline Processes
Having one company take care of the accident process from start to finish with custom end-to-end solutions helps make post-accident management easier. This provides real-time updates without chasing everyone up yourself relieves the stress of dealing with multiple people.
Streamlining communication eliminates any gaps that might otherwise be faced and helps ensure accuracy throughout the different stages of your car repair.
3. Expert Guidance
When you have an expert to guide you through the entire claims process, you can be confident they have done this more than once and successfully. With that in mind, you can expect guidance throughout the process without feeling like you are going in blind and winging it. Having an expert in this field working on your behalf means a better chance of a seamless repair process and claims from the insurer.
4. Car Loan
When you use a claims management service, they prioritise customers accessing a temporary replacement car, whether you have or don’t have insurance. In most cases, an accident replacement vehicle is provided straight away or delivered to a location that suits you.
Cons of Accident Claims Management
Costs
While some companies suggest they are free, fees are involved because they’re independent businesses. For this reason, it’s essential to read through the terms and conditions when making an agreement. Doing so can prepare you for the costs you face without being surprised.
Someone Hit My Vehicle; What’s Next?
You’ve been in a car accident, and you’re wondering what to do next. Aside from calling emergency services if required, a claims management team is contactable 24/7 to help you work through the details, including any medical assistance, towing and a hire car.
From here, the team will begin the accident management process and immediately work to minimise disruption to your life by getting you back on the road as quickly as possible.
Will Using Accident Management Experts Affect My Insurance Claim?
When you use an accident management service to handle an accident where you were not at fault, your car insurance premiums and coverage won’t change. If you are at fault, your third-party insurance company will cover the other driver but not your claim.
We recommend contacting your claims management team directly if you’re unsure of what is and isn’t covered.
When Will I Hear From My Claims Management Service?
Once the crash management procedure has begun, all that remains is to fix your vehicle and return it to you. After that, the only time you’ll hear from us is when your car is ready to be picked up. Most companies take care of fleet accident management if you need an end-to-end solution from start to finish, and can give you more updates if you want.
Accident Management Companies Getting You Back on the Road
While accident management companies get you back on the road with their teams of specialists, the DSY Auto Car Care Centre crew can do it too. With their expertise in smash repair, they can work with your choice of an accident management company.
As authorised Sydney smash repairers, the DSY team are committed to quality. They will give your vehicle the care it needs after a collision, from an initial inspection until the moment you drive it away, looking like new. To contact us, call us at 0452 636 363; fill out a form online, or email us at info@dsyautogroup.com.au.