What To Do When You Have A Car Accident IN Australia
Not sure what to do when you have a car accident in Australia? No matter how minor, you can be left with serious worry about your future well-being. The overwhelming situation can throw even the calmest person off-balance, leaving them unsure of their next steps – knowing whether they’re at fault, how much smash repairs will be and whether there will be any medical expenses.
Even the most experienced drivers can find themselves involved in accidents. For anyone that’s been through the experience, they know the next steps they take need to be done safely and with the well-being of each driver in mind. Here is some key information on what to do when you experience such an accident in Australia.
Exchange Personal Details & Car Insurance Policy With the Other Driver
In the confusion of a car crash, it can be mind-boggling to think of the type of details you need to gather, especially when planning on using your insurance policy to claim car repairs. Some of the most relevant details to gather from others involved in the accident include:
- Full name
- Contact details
- Insurance information
- Drivers license number
- Car registration number
You may find yourself in a circumstance where the other driver denies you the relevant information. In this case, take note of their number plate and provide it to the police.
Should I call an Ambulance or the Police?
Within NSW, an ambulance should always be called on 000 if you or others in the accident are injured or someone has died. Reporting to the police is only required in specific circumstances, including:
- A driver is injured, killed or trapped
- A driver refuses to exchange information or drives away
- Drugs or alcohol are involved
- Traffic needs controlling
- Hazards need managing
- Towing is required for a bus or truck.
Most minor accidents need not be reported unless you plan on making a claim for insurance repairs. In these circumstances.
When you’re at the scene of the incident, the police will require you to share some details so they can identify who you are and determine what or who caused the accident:
- Drivers license
- Details of the crash
- Information about vehicles involved
- Name and address
- Information about witnesses and other drivers involved.
Make an Insurance Claim
Contacting your car insurance company is an essential step after you’ve been in a vehicle accident so you can start to make a claim on your insurance policy. Doing this soon after the accident will ensure the recollection of the incident is fresh in your mind and easier to recall.
Your insurance provider will ask you a series of questions, including whether any motor accident injuries were sustained and if the police assistance line was called. They will also ask about the extent of the damage before taking the claims process any further.
It’s usual for your car insurance company to ask for as much evidence as possible, but overall they’re steering you towards the next step, which is repair.
Reach Out to Your Local Smash Repairer
For all your collision repair needs after a car accident, we recommend contacting DSY Auto Group, where we will ensure you get your car back to a pre-accident state.
1. Call DSY
When you call our team, we ask what type of damage your car has incurred and whether you need us to arrange to have your car towed to our garage and the precise location to pick it up from. Once the vehicle has arrived at the workshop, we will ask you to nominate DSY auto group as the repairer for your vehicle,
2. Assessment
Before we give your car the treatment it requires, we assess what repairs we need to undertake. Our team then explains what is needed.
3. Estimation
We organise a quote with a breakdown of costs and an estimated time frame. The aim is to get the quote back to you quickly so you can make arrangements for a hire car and insurance claim.
4. Repairs
When you are ready to go ahead with the repair work, we make a booking, order quality parts, and use premium equipment and technologies to restore your vehicle.
5. Warranty
Once we’ve handed over the keys, we offer a repair warranty so you can confidently drive away from our workshop.
Take Care of Your Car With DSY Auto Group
Across Australia, and particularly on NSW roads, driving too fast is the largest contributor to road fatalities at 41%. The faster you drive, the more difficult it is to stop, and the impact not only does damage to yourself and others around you but also to your car.
We understand that it’s often hard to know what to do when you have a car accident in Australia. While it is an essential part of the process after a car crash, the last thing you want to do is worry about your vehicle’s repair. You already have a lot on your mind, from making a comprehensive car insurance claim to contacting emergency services.
Before driving away from an accident site, you need to be certain your vehicle is roadworthy and safe to be out on the open road. While sometimes there will be obvious signs of damage, for smaller issues, DSY technicians know how to determine the extent of the damage.
Our general advice is that, regardless of the damage to your vehicle and other vehicles at the scene, always ensure that you remove yourself from any hazards present and keep yourself safe. DSY is there to do the rest.
Let our team help you save money, time, and worry by managing your car insurance repairs for you. Contact our team to engage in our comprehensive services for your smash repairs. As one of Sydney’s best services, you can expect nothing but attention to detail and peace of mind.
